Shipping & DOA Policy

  • Our #1 priority is customer satisfaction. If you have any problems with your shipment we will work with you. 
  • We want to earn your business. 
  • Local pickup is available by Appointment only in Clarksville, TN.
  • We do not ship to Alaska & Hawaii
  • All orders will ship via UPS Priority Overnight, we will hold orders in the event of severe weather or other unforeseen delays occurring in the region.

We Only Ship Tuesdays & Wednesdays

  • In the unlikely event of a Dead on Arrival, please send a clear video of you opening your package along with the coral in motion under light as proof of DOA (to determine if the package was damaged) 
  • Shipping costs are not covered on DOA’s/giveaways
  • DOA is void if delivery is refused, no one is there, wrong address.
  • No refunds or exchanges.