Shipping & DOA Policy
- Our #1 priority is customer satisfaction. If you have any problems with your shipment we will work with you.
- We want to earn your business.
- Local pickup is available by Appointment only in Clarksville, TN.
- We do not ship to Alaska & Hawaii
- All orders will ship via UPS Priority Overnight, we will hold orders in the event of severe weather or other unforeseen delays occurring in the region.
We Only Ship Tuesdays & Wednesdays
- In the unlikely event of a Dead on Arrival, please send a clear video of you opening your package along with the coral in motion under light as proof of DOA (to determine if the package was damaged)
- Shipping costs are not covered on DOA’s/giveaways
- DOA is void if delivery is refused, no one is there, wrong address.
- No refunds or exchanges.